Overview

On occasion, you will need to understand the translations taking place when sending a call between two numbers on the side of Kandy. For this purpose, a Translation Tool is made available for use in the Debug section of the KBS Portal

Solution

To access the Translation Tool, please head to Account > Support > Debug and click on Translate Trace:

In the screen that appears, you will only need to introduce the origin and destination numbers to understand the translations taking place in the system: