Start a conversation

End User Training Documentation

Overview

Explore our comprehensive suite of user-focused resources designed to enhance your experience with our product. From detailed guides and step-by-step tutorials to handy quick reference sheets, our collection is tailored to empower end-users in maximizing the potential of our product. Find all the tools below to navigate and utilize our offerings quickly and confidently.

 

Smart Office Connect Desktop


list-on-window.jpeg Quick Reference open-laptop-computer.jpeg Video Tutorial text-file.jpeg Datasheet  
       

 

Smart Office Connect Mobile


list-on-window.jpeg iPhone Quick Reference

open-laptop-computer.jpeg Video Tutorial text-file.jpeg Datasheet  

list-on-window.jpeg Android Quick Reference

     

 

End User Web Portal


list-on-window.jpeg Quick Reference

open-laptop-computer.jpeg Video Tutorial text-file.jpeg Datasheet

open-book.jpeg User Guide

 

   

 

 

Voicemail via Telephone


list-on-window.jpeg Quick Reference

open-laptop-computer.jpeg Video Tutorial text-file.jpeg Datasheet

open-book.jpeg User Guide

 

   

 

 

Call Recording


list-on-window.jpeg Quick Reference

open-laptop-computer.jpeg Video Tutorial text-file.jpeg Datasheet

open-book.jpeg User Guide

 

   

 

 

Cloud Fax


list-on-window.jpeg Quick Reference

open-laptop-computer.jpeg Video Tutorial text-file.jpeg Datasheet

open-book.jpeg User Guide

 

   

 

 

Voice Operator Panel


list-on-window.jpeg Quick Reference

open-laptop-computer.jpeg Video Tutorial  

 

 

     

 

Poly/Polycom Phones


list-on-window.jpeg Quick References

open-laptop-computer.jpeg Video Tutorials open-book.jpeg User Guides

play-circle.jpeg Feature Tutorials

VVX1xx

VVX1xx

VVX1xx

Hold/Resume Calls

VVX2xx

VVX2xx

VVX2xx

Ad Hoc Conference

VVX3xx

VVX3xx

VVX3xx

Blind Transfer

VVX4xx

VVX4xx

VVX4xx

Assisted (Consultative) Transfer

VVX5xx

VVX5xx

VVX5xx

Call Forward Busy (Star Code)

VVX6xx

VVX6xx

VVX6xx

Call Forward Always (Set Based)

SoundStation 5k/6k/7k

 

Expansion

Call Forward Always (Star Code)

Trio 8300/8500/8800

 

 

Call Forward No Answer (Set Based)

 

 

 

Call Forward No Answer (Star Code)

 

 

 

Call Park/Retrieve

 

 

 

Call Pickup

 

 

 

Speed Dial BLF

 

 

 

Voicemail & Retrieval

 

 

 

UCD Group

 

 

 

 

 

Yealink Phones


list-on-window.jpeg Quick References

open-laptop-computer.jpeg Video Tutorials open-book.jpeg User Guides

play-circle.jpeg Feature Tutorials

T19  T21  T22  T23  T27  T29 T21 T19  T21  T22  T23  T27  T29 Hold/Resume
T40  T41  T42  T46  T48 T40  T42  T46  T48 T40  T41  T42  T46  T48 Ad Hoc Conference
T52  T54  T56  T58 T58 T52  T54  T56  T58 Blind & Assisted (Consultative) Transfer
W52  W56  W60 W52  W60 W52  W56  W60 Call Forward Busy (Set Based)
CP860  CP920  CP960 CP920  CP960 CP860  CP920  CP960 Call Forward Busy (Star Code)
      Call Forward Always (Set Based)
      Call Forward Always (Star Code)
      Call Forward No Answer (Set Based)
      Call Forward No Answer (Star Code)
      Call Park/Retrieve
      Call Park / Retrieve Line Keys
      Speed Dial BLF
      Voicemail & Retrieval
       

 

Audiocodes Phones


list-on-window.jpeg Quick References

open-laptop-computer.jpeg Video Tutorials open-book.jpeg User Guides

play-circle.jpeg Feature Tutorials

405HD 450HD/C450HD 405/405HD Blind & Assisted (Consultative) Transfer
420 445 430HD/440HD Voice Dialing via IP Phones
440 405HD   Assigning Speed Dials
  405HD Overview   Addition Action Keys to Softkeys
  440HD Overview   Extending 450HD Speed Dials
      Phone Stand Installation
      Basic Functions 405HD
      Basic Functions 440HD

 

 

 

Advanced Features 405HD

 

 

 

Advanced Features 440HD

 

 

 

 

 

Choose files or drag and drop files
Was this article helpful?
Yes
No
  1. Priyanka Bhotika

  2. Posted

Comments