Overview You may have registered a single subscriber with multiple lines, and are now finding that Call Parks are not working as expected, showing intermittent failures. Other services may also be imp...
Overview On occasion, you will need to understand the translations taking place when sending a call between two numbers on the side of Kandy. For this purpose, a Translation Tool is made available for...
Overview You may be wondering if it is possible to modify the volume of the music on hold service. Solution It is presently not possible to modify the volume of the music on hold within Kandy. Inste...
Overview It is possible for Subscribers in the Kandy Busines Solutions Portal to create simple and advanced routing rules that are active under any of the configurable conditions. In this article, we ...
Overview When attempting to park a call, the error call transaction failed is received, and it is necessary to attempt the operation multiple times before succeeding. The behavior does not seem to be ...