Overview If your BLF (Busy Lamp Field) key is stuck in a busy state, it means that the key is not responding as it should. This can be a frustrating issue, especially if you rely on your phone for imp...
Overview If you are trying to upload new firmware to the UAE Kandy Portal and encounter a PHP warning message indicating that the filename cannot be empty, or a GUI error in the Kandy Portal stating '...
Overview Some users may experience an issue where they receive voicemail notifications for a phone number that is not theirs. This can occur when multiple subscribers use the same email address in the...
Overview Users may encounter difficulties when attempting to perform bulk operations, such as removing multiple DIDs, from the KBS portal. This issue can cause inefficiencies and delays in managing la...
Overview When using Yealink IP phones, you may encounter an issue where the Caller Name (CNAM) is not displayed on the Caller Line Identification (CLID) field. This problem typically arises when the p...
Overview You are trying to access the voicemail of a subscriber, and you are wondering how to do it. Solution You can access your mailbox from an external line by calling: Access Number + #, then Pho...
Overview You observe that after parking a call, the call is being disconnected after 1 minute. Solution By default, parked calls are expected to drop after 1 minute. You can extend this time by enabli...
Overview If you are receiving unwanted calls to a hunt group from a specific number, you may want to block these calls. This issue can be disruptive and may affect the productivity of your team. Solut...
Overview Call Permissions are settings within a telephony system that control the types of calls users can make. These permissions are crucial for managing costs, ensuring security, and enforcing orga...