End User Training Documentation

Overview

Explore our comprehensive suite of user-focused resources designed to enhance your experience with our product. From detailed guides and step-by-step tutorials to handy quick reference sheets, our collection is tailored to empower end-users in maximizing the potential of our product. Find all the tools below to navigate and utilize our offerings quickly and confidently.

 

Smart Office Connect Desktop
Quick Reference	Video Tutorial	Datasheet

 

Smart Office Connect Mobile
iPhone Quick Reference	Video Tutorial	Datasheet
Android Quick Reference

 

End User Web Portal
Quick Reference	Video Tutorial	Datasheet	User Guide

 

Voicemail via Telephone
Quick Reference	Video Tutorial	Datasheet	User Guide

 

Call Recording
Quick Reference	Video Tutorial	Datasheet	User Guide

 

Cloud Fax
Quick Reference	Video Tutorial	Datasheet	User Guide

 

Voice Operator Panel
Quick Reference	Video Tutorial

 

Poly/Polycom Phones
Quick References	Video Tutorials	User Guides	Feature Tutorials
VVX1xx	VVX1xx	VVX1xx	Hold/Resume Calls
VVX2xx	VVX2xx	VVX2xx	Ad Hoc Conference
VVX3xx	VVX3xx	VVX3xx	Blind Transfer
VVX4xx	VVX4xx	VVX4xx	Assisted (Consultative) Transfer
VVX5xx	VVX5xx	VVX5xx	Call Forward Busy (Star Code)
VVX6xx	VVX6xx	VVX6xx	Call Forward Always (Set Based)
SoundStation 5k/6k/7k		Expansion	Call Forward Always (Star Code)
Trio 8300/8500/8800			Call Forward No Answer (Set Based)
			Call Forward No Answer (Star Code)
			Call Park/Retrieve
			Call Pickup
			Speed Dial BLF
			Voicemail & Retrieval
			UCD Group

 

Yealink Phones
Quick References	Video Tutorials	User Guides	Feature Tutorials
T19  T21  T22  T23  T27  T29	T21	T19  T21  T22  T23  T27  T29	Hold/Resume
T40  T41  T42  T46  T48	T40  T42  T46  T48	T40  T41  T42  T46  T48	Ad Hoc Conference
T52  T54  T56  T58	T58	T52  T54  T56  T58	Blind & Assisted (Consultative) Transfer
W52  W56  W60	W52  W60	W52  W56  W60	Call Forward Busy (Set Based)
CP860  CP920  CP960	CP920  CP960	CP860  CP920  CP960	Call Forward Busy (Star Code)
			Call Forward Always (Set Based)
			Call Forward Always (Star Code)
			Call Forward No Answer (Set Based)
			Call Forward No Answer (Star Code)
			Call Park/Retrieve
			Call Park / Retrieve Line Keys
			Speed Dial BLF
			Voicemail & Retrieval

 

Audiocodes Phones
Quick References	Video Tutorials	User Guides	Feature Tutorials
405HD	450HD/C450HD	405/405HD	Blind & Assisted (Consultative) Transfer
420	445	430HD/440HD	Voice Dialing via IP Phones
440	405HD		Assigning Speed Dials
	405HD Overview		Addition Action Keys to Softkeys
	440HD Overview		Extending 450HD Speed Dials
			Phone Stand Installation
			Basic Functions 405HD
			Basic Functions 440HD
			Advanced Features 405HD
			Advanced Features 440HD