Kandy Overview – Kandy

Kandy offers a comprehensive, integrated suite of cloud-based communication services tailored to the modern enterprise's multifaceted needs. With advanced solutions in Unified Communications as a Service (UCaaS), Communications Platform as a Service (CPaaS), Direct Routing as a Service (DRaaS), and SIP Trunking as a Service (STaaS), Kandy stands at the forefront of the communication revolution, enabling businesses to scale, adapt, and thrive in an ever-changing digital landscape.

Kandy Telephony's robust portfolio of UCaaS, CPaaS, DRaaS, and STaaS solutions enables businesses to navigate digital communication's complexities confidently. From elevating internal collaboration to providing top-tier customer interactions and ensuring continuous connectivity across platforms, Kandy Telephony redefines what it means to be truly connected in the digital age.

Unified Communications as a Service (UCaaS)

Kandy enables service providers to deliver an interactive suite of turn-key cloud UC services, such as Cloud PBX and Cloud Collaboration, to their enterprise customers. Use robust third-party clients or the most popular business tools. Transform your business communications with Kandy UCaaS and unlock new team performance and customer satisfaction levels.

Features

Comprehensive communication suite combining voice, video, IM, and presence
Cloud-based PBX features for advanced call management
Unified messaging and collaborative meeting spaces
Voicemail & Auto Attendant
Intuitive UC Clients

Benefits

Streamlines communication channels for enhanced team collaboration
Offers cost savings with cloud-hosted infrastructure
Scales effortlessly with organizational growth, facilitating global expansion

Direct Routing as a Service (DRaaS)

Kandy's white-label Direct Routing as a Service (DRaaS) solution makes it easy for service providers to offer 'bring-your-own-carrier' (BYOC) external calling to Microsoft Teams. Kandy provides integration of Microsoft Teams and the enterprise customer global PSTN voice and SIP Trunking requirements. Kandy's DRaaS solution is cloud-based and requires no on-premise session border controller (SBC) equipment.

We integrate into carriers' networks and enable them to manage the enterprise PBX and UC infrastructure and analogue gateways and interfaces to legacy services in the enterprise customers' networks. Empower your Microsoft Teams with enterprise-grade telephony features through Kandy DRaaS and enjoy a unified communication experience worldwide.

Features

Seamless integration with Microsoft Teams and other UC platforms
Global reach with PSTN replacement in multiple countries
Enhanced call routing features with robust security protocols

Benefits

Provides a bridge between on-premise systems and cloud-based UC services
Expands global telephony capabilities without significant infrastructure investment
Ensures high-quality, reliable voice experiences for users everywhere

SIP Trunking as a Service (STaaS)

Kandy SIP Trunking as a Service is a multi-tenant cloud-based solution that combines market-leading SIP trunk security and PBX federation capabilities. Once connected, users can overlay our world-class unified communication services to reduce costs and simplify access. Leverage Kandy STaaS to modernize voice communication strategies, reduce costs, and scale seamlessly with your business's telephony demands.

Features:

Scalable SIP trunking to handle varying call volumes
Direct IP connections to the telephony service for enhanced call quality
Compatibility with existing on-premises PBX or UC systems

Benefits:

Reduces costs associated with traditional voice circuits
Provides flexibility to scale communication capacity as needed
Delivers precise, uninterrupted voice services leveraging robust SIP infrastructure

Communications Platform as a Service (CPaaS)

Kandy CPaaS enables embedded communications for enterprises as part of their broader digital transformation and enhanced customer engagement strategy. Kandy CPaaS APIs, SDKs, and a marketplace of ISVs for vertical markets allow enterprises to deliver immersive and superior embedded communication experiences. Innovate and differentiate your customer communication experiences with Kandy CPaaS and set new industry standards for customer interaction.