What Firewall Ports Need to be Open in Smart Office Connect?

Overview

Using a firewall wish Smart Office Connect may cause some connectivity issues if the correct ports are blocked. In this article, we list the ports that are required to be open to work with Smart Office Connect.

Solution

In terms of a traditional firewall, the following ports need to be open and accessible for Smart Office Connect to establish a connection successfully:

443 / TCP
4998 / UDP
4998 / TCP
24998 / TCP
5060 / SIP
5070 / SIP
5061 / SIP

Note: Please be aware that Kandy does not support SIP ALG, and that it may cause connectivity issues unless disabled.