Overview You may experience an issue that calls are not working from Verizon Operator, with a message: Welcome to Verizon Wireless. Call cannot be completed as dialed, as the called party is busy. <su...
Overview You are unable to call an International Number, getting an error message Your call cannot be completed at this time in the country you are trying. Please call later. <supportagent> Prerequ...
Overview You may experience an issue with calls being transferred receiving internal intercept from Zoom while the same numbers manually dialed through Zoom phone go through just fine. <supportagent> ...
Overview The incoming calls from the external caller are getting a busy signal Decline (603), and then the call fails. <supportagent> Prerequisites APIM admin role Screenconnect access PSX access Hepi...
Overview You may experience an issue with a particular TN being unreachable - you cannot receive calls for the number. <supportagent> Prerequisites Screenconnect access APIM admin role PSX access </su...
Overview You encounter an issue where international incoming calls do not reach the TN (telephone number). Moreover, you do not see any call attempts hitting your SBC. <supportagent> Prerequisites Scr...