![](https://central-supportdesk.zendesk.com/system/photos/360300927799/ok.png)
Andres-Canclini
- Total activity 30
- Last activity
- Member since
- Following 0 users
- Followed by 0 users
- Votes 0
- Subscriptions 25
Articles
Recent activity by Andres-Canclini-
How to Troubleshoot Issues with Voice Operator Panel (VOP Console)
If you're encountering issues with the Voice Operator Panel (VOP), this guide is here to help. VOP is a sophisticated softphone and attendant console aimed at operators and receptionists, offering ...
-
Performing Bulk Operations in the KBS Portal
Overview Users may encounter difficulties when attempting to perform bulk operations, such as removing multiple DIDs, from the KBS portal. This issue can cause inefficiencies and delays in managing...
-
Troubleshooting Incorrect Voicemail Notifications
Overview Some users may experience an issue where they receive voicemail notifications for a phone number that is not theirs. This can occur when multiple subscribers use the same email address in ...
-
Understanding Kandy's SOC 2 Compliance and ISO 27001 Certification
OverviewCustomers often inquire about Kandy's compliance with SOC 2, a widely recognized auditing standard developed by the American Institute of CPAs (AICPA). This standard is used to assess a ser...
-
Troubleshooting BLF Key Stuck in Busy State
Overview If your BLF (Busy Lamp Field) key is stuck in a busy state, it means that the key is not responding as it should. This can be a frustrating issue, especially if you rely on your phone for ...