Overview

Some users may experience an issue where they receive voicemail notifications for a phone number that is not theirs. This can occur when multiple subscribers use the same email address in the portal. The system may not be able to reliably determine the correct recipient for each notification, leading to confusion, missed notifications, and intermittently incorrectly sent notifications.

Solution

To resolve this issue, each subscriber should have a unique email address mentioned in the portal. This ensures that voicemail notifications are sent specifically to the correct recipient without omission.

Summary

Receiving voicemail notifications for a number that is not yours can be a result of multiple subscribers using the same email address in the portal. To avoid this, ensure that each subscriber uses a unique email address. This will help the system to send notifications to the correct recipient without any confusion or errors.

FAQ

Q: Can I use the same email address for multiple accounts?
A: No, each subscriber should use a unique email address to avoid problems with voicemail notifications.

Q: What happens if I continue to receive notifications for a number that is not mine?
A: If you continue to receive incorrect notifications, please contact customer support for further assistance.