Overview

If you are receiving unwanted calls to a hunt group from a specific number, you may want to block these calls. This issue can be disruptive and may affect the productivity of your team.

Solution

To block calls from a specific number to a hunt group, you need to create an advanced routing rule for each of the subscribers of the hunt group. Follow the steps below:

1. Log into your account.
2. Go to the 'Routing Rules' section.
3. Create a new 'Advanced Routing' rule.
4. Specify the number you want to block in the rule settings.
5. Save the changes.
6. Repeat this for each subscriber of the hunt group.

Summary

By creating an advanced routing rule for each subscriber of the hunt group, you can effectively block calls from a specific number. This will help to reduce disruptions and maintain productivity within your team.

FAQ

1. Can I block multiple numbers from calling a hunt group?
   Yes, you can block multiple numbers by creating an advanced routing rule for each number you wish to block.
2. What happens when a blocked number tries to call the hunt group?
   The call will not go through, and the caller will typically hear a message indicating that the call cannot be completed as dialed.
3. Can I unblock a number if I change my mind?
   Yes, you can remove the advanced routing rule associated with the number you wish to unblock.