Fernando Lucas Pérez
- Total activity 151
- Last activity
- Member since
- Following 0 users
- Followed by 0 users
- Votes 0
- Subscriptions 126
Articles
Recent activity by Fernando Lucas Pérez-
Troubleshooting Firmware Upgrade for T48U and W60B Phones on Kandy Platform
OverviewCustomers may experience issues when trying to upgrade the firmware for their T48U and W60B phones on the Kandy platform. They may be unable to find the URL where they can access the latest...
-
Resetting an Expired Admin Account Password
Overview You are experiencing an issue with resetting the password for an Admin account on the user portal. The password for the Admin account has expired or was forgotten. <supportagent> The BU ha...
-
Troubleshooting 'Directory Server Not Responding' Error in Global Address Book Access
OverviewSome users may encounter an issue where they are unable to access the Global Address Book, receiving an error message 'Directory server not responding'. This issue can be inconsistent, with...
-
"Invalid Password" when Updating a User After Modifying the Password Policy
Overview After changing the password policy to be more secure or restrictive, any attempts to update a user result in the error "Invalid Password" if the password is not modified. Solution When c...
-
"An alias cannot begin with a reserved number" when Saving a Subscriber
Overview When trying to save an alias for a subscriber, the message "An alias cannot begin with a reserved number" is displayed. Solution 933 and 911 are reserved emergency numbers, and can there...